Kin + Carta Customer Story
SUMMARY
Using a data-driven approach, Kin + Carta works with clients to help them become digital businesses and advance their digital maturity. They are at the forefront of the market as a global digital transformation business that advises, creates, and connects digital strategy, digital experiences, and marketing to make the world work better for everyone.
NEED
Over the past year, the technical team at Kin + Carta wanted to scale their team and processes and to better serve the business. They needed a strategic process that would enable and support their organization’s growth and allow for much more change to occur in the system at any given time.
One of the first resolutions made by the team was to hire an outside consultant to work on a major project. Unfortunately, there was not a change management tool in place at that time, so the change control was manual only, and led to many unnecessary but perhaps inevitable issues. A release management system was recommended by the consultant, and so the hunt began.
SOLUTION
After a rigorous evaluation and scoring process of the major DevOps tools on the market, the Kin + Carta team recognized Flosum as the sole top contender. “Our research shows that Flosum was significantly ahead of other tools. In addition, we truly enjoyed working with your team. When we reached out for a demo, Flosum was super helpful and very informative.” Kent Ladenberger, Program Manager stated.
RESULT
With the help of Flosum, the Kin + Carta team was able to put a true CI/CD process in place. Because Flosum is the frontrunner in the evolution of the Salesforce DevOps ecosystem, Kin + Carta is able to use this to their advantage to achieve the most cutting-edge processes using technology. The team used to be on call at all hours of the day for new releases because of probable errors in production – but now the testing sandbox is a reliable predictor of production behavior, and they release with much more confidence and much less effort. Additionally, features such as pull requests and peer code review enable and facilitate adherence to best practices, as well as help to properly onboard new team members.
“Flosum helped us to make each of our deployments easier, faster and better, giving us approximately 50-90% more confidence than before for each deployment. We now have control of all our environments, we know exactly which component’s version we’re working with, and thanks to the Flosum comparison feature, we’re able to see the differences between the other versions. Also, having all of our environments in sync helped us to improve our user testing, and in consequence, speed up our deployments. We’re very satisfied with Flosum as a tool, and with the amazing support that we have always received.”
– Kent Ladenberger, Program Manager
In addition to the Flosum features and functionality that Kin + Carta used to transform their process, Flosum is the only DevOps built 100% within Salesforce – so not only does Kin + Carta’s data never leave Salesforce, but the team was also able to use the same interface that they were accustomed to in Salesforce. An internal survey showed that team satisfaction remained extremely high throughout the transition process of implementing and ramping up Flosum.